Privacy Policy
Last updated: 2026
1. Information We Collect
When you submit a service request through our website, we collect the information you provide: your name, email, phone number, property type, ZIP code, the service you need, your preferred contact method, and any problem description or additional message you choose to share.
2. How We Use Your Information
We use the information you submit to review your service request, contact you about your inquiry using your preferred contact method, and arrange service. We do not sell your personal information.
3. SMS & Text Message Consent
If you check the consent box on our contact form, you agree to receive calls and text messages from HVAC ALLEN regarding your service inquiry. Message and data rates may apply. Consent is not a condition of purchase. You may opt out of text messages at any time by replying STOP or contacting us.
4. Information Sharing
We may share your information with service providers who help us operate our business and respond to inquiries, subject to appropriate confidentiality obligations. We do not share your information for unrelated marketing purposes without your consent.
5. Data Retention
We retain inquiry information for as long as reasonably necessary to respond to your request and for legitimate business record-keeping purposes.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. To the extent required by applicable law, we will respond to your request within a reasonable timeframe.
7. Contact Us
If you have questions about this Privacy Policy, please contact us.